Terms of service

Virohana LLC – Terms of Service

Last updated: [December 09, 2025]

1. Introduction

Welcome to Virohana LLC, your trusted provider of Himalayan natural products. We offer premium products such as Himalayan Loose Leaf teas, Himalayan Dog Chews, Mad Honey, and Shilajit, all sourced directly from Himalayan Regions around the world. By accessing and using our website and services, you agree to the following terms and conditions.

Please read these Terms of Service carefully before placing any orders. If you do not agree to these terms, do not use our website or services.

2. Products and Services

We offer the following products and services:

  • Himalayan teas (Silver Needles, White Tea, Green Tea, Black Tea etc.)

  • Essential oils 

  • Himalayan Dog Chews (Yak/Cow Milk-based chews)

  • Other natural products (including Mad Honey, Shilajit resin/powder, etc)

All products are subject to availability. We reserve the right to discontinue products or change product specifications, availability, and pricing at any time without prior notice.

3. Eligibility to Use the Website

By using our website, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction.

  • You have the legal capacity to form a binding contract.

  • You will not use our website for any unlawful or prohibited activity.

4. Account Registration

To access certain services on our website, you may be required to create an account.

  • You must provide accurate and complete information when registering.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify us immediately of any unauthorized use of your account.

5. Orders and Payment

  • When you place an order on our website, you agree to pay the full price (including applicable taxes, shipping fees, and any other charges).

  • All payments are processed through secure methods. We accept various payment methods such as credit cards, debit cards, and other third-party payment providers (e.g., PayPal).

  • We reserve the right to cancel or refuse any order at our discretion, especially in cases of pricing errors, fraudulent activities, or out-of-stock items.

6. Shipping and Delivery

  • We offer domestic and international shipping for all products, but shipping costs will vary based on location and order weight.

  • Delivery times are estimates and may vary depending on your location, customs clearance, or unforeseen delays.

  • You are responsible for any customs duties, taxes, or fees incurred for international shipments.

7. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information about our return process, timeframes, and conditions under which refunds or exchanges are offered.

8. Product Use

  • Himalayan Dog Chews: These chews are designed for dogs and should be used only as directed. Always supervise your dog while using this product.

  • Mad Honey: Mad Honey has unique properties that may affect individuals differently. Please read all provided safety warnings before consumption.

  • Shilajit: This is a natural supplement and should be used in accordance with the provided instructions. Consult with a healthcare professional if you have concerns or pre-existing health conditions.

  • Essential Oils & Teas: These products are for personal, non-commercial use. Always follow the instructions provided on the product packaging.

9. Intellectual Property

  • All content on this website, including product descriptions, images, logos, trademarks, and text, are the property of Virohana LLC and are protected by intellectual property laws.

  • You may not use, reproduce, or distribute any content without prior written consent from us.

10. Limitation of Liability

  • We are not responsible for any loss or damage resulting from your use of our website, including errors, omissions, or interruptions in service.

  • In no event will Virohana LLC be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

11. Indemnity

You agree to indemnify, defend, and hold harmless Virohana LLC and its affiliates from any claims, damages, or liabilities arising out of your breach of these terms or your use of the website and services.

12. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

13. Changes to Terms

We may update or modify these Terms of Service at any time. All changes will be posted on this page with the updated date. By continuing to use our website after such updates, you accept and agree to the changes.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Utah, USA, and you agree to submit to the exclusive jurisdiction of the courts in Utah.

15. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: info@virohana.com
Address: 690 W state rd, Pleasant Grove, Utah 84062 USA